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Payments & payment plans

From the first deposit to the final balance.

Keep payments and the order together. Offer scheduled installments, send a payment link, or take a card at the counter. Use integrated Stripe payments or record payments from your own processor.

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Payment Plans
Payment plans with overdue, paid, and upcoming installments visible together

The integration

Integrated payment solutions

Take payments within the customer workflow, with the result recorded against the order. Choose the methods that suit your shop.

Accept credit cards in person

  • Take card payments at your counter
  • Compatible with the Stripe Reader S710
  • Lower processing fees compared to manual entry
  • Automatic payment recording in customer profiles
Stripe Reader S710 showing a customer signature on its screen

More ways to get paid

Get paid however your customers prefer

Beyond in-person checkout, CloudBridal’s Stripe integration gives you flexible ways to collect payment — online, automatically, or on your customer’s own time.

Payment links

Send a secure pay-by-link in an email or text and let customers pay online in seconds — no card reader or back-and-forth required.

Cards on file

Securely save a customer’s card with their authorization, so balances and future orders can be charged in just a couple of clicks.

Customer self-pay

Let customers settle their balance themselves through the client portal, on their own time.

Your choice

Flexible payment options

CloudBridal gives you the freedom to choose how you process payments. Use our integrated Stripe solution or your existing payment processor.

Integrated Stripe payments

  • Card payments taken and recorded inside CloudBridal
  • In-person card reader support
  • Payment links, saved cards on file, and customer self-pay
  • Automated payment plans and reminders
  • Automatic payment recording and reconciliation

Bring your own payment processor

  • Continue using your existing payment processor
  • Manually record payments in CloudBridal
  • No additional platform fees from CloudBridal
  • Full customer payment history still maintained

Setup

Set up Stripe in four steps

1

Connect your account

Connect to Stripe through the CloudBridal Stripe Integration page.

2

Enable features

Turn on the specific payment features you need, such as appointment payments, in-person payments, or payment plans.

3

Order and set up your reader

If using in-person payments, order your Stripe Reader S710 and set it up with your Stripe account by following our documentation.

4

Take payments securely

Take payments with the methods you choose, and each one is recorded on the customer’s order.

For detailed setup instructions, refer to our comprehensive documentation.

Good to know

Frequently asked questions

Common questions about the Stripe integration with CloudBridal.

Do I have to use Stripe with CloudBridal?
No, using Stripe is completely optional. You can continue using your existing payment processor and manually record payments in CloudBridal. Our Stripe integration simply offers additional convenience and automation.
What are the processing fees?
Fees include standard Stripe processing fees plus a CloudBridal platform fee of 0.25%. Exact rates vary by payment method and country.
Is the integration available in my country?
Availability depends on Stripe’s regional support. Check Stripe’s documentation for current coverage.
What card reader is compatible?
CloudBridal integrates with the Stripe Reader S710, available directly through Stripe’s hardware store.
Is it safe to store cards on file?
Yes. Card details are tokenized and stored by Stripe, never in CloudBridal — we don’t see or hold full card numbers. A card is saved only with the customer’s authorization.
How do I process refunds?
Open the payment on the customer’s record and choose Refund. Integrated Stripe payments can be refunded from CloudBridal. For another processor, record the refund in CloudBridal and return the money through that processor.
Can I customize the reader experience?
Yes, you can customize the logo displayed on the reader and configure tipping options through your Stripe dashboard.
Do I need a separate Stripe account?
Yes, you’ll need your own Stripe account to process payments.

Help

Resources & support

Everything you need to get started with the Stripe integration.

Documentation

Comprehensive guides on setting up and using the Stripe integration with CloudBridal.

Support

Have questions? Our support team is ready to help you with your Stripe integration.

Settings

Already a CloudBridal user? Access your Stripe integration settings in your account.

Ready to start taking payments?

Start your free trial and explore the payment options that fit your shop — or book a demo and we’ll help you choose the right setup.

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