Switching from BridalLive
After nine years with BridalLive, Aisle Studio made the switch
“Being able to customize the portal and our communications to brides to match our brand is such a nice touch.”
Angela Hinkle
Owner, Aisle Studio
Product tour
Follow one bride through CloudBridal
Avery Mitchell is a bride at Willow & Lace Bridal, our demo shop. Scroll through her story, from her online booking to the day her gown arrives, and see how each part of CloudBridal hands off to the next.
1 · Booked
She books online
You decide whether brides can book online. If you do, Avery picks a consultation time on your booking page from her phone, even after you’ve closed for the day, and you choose whether requests confirm on their own or wait for your OK.
All plans. Basic includes 50 appointments a month; Core and Ultimate are unlimited.
The booking page’s details step for Friday at 2:30 PM, filled in with Avery Mitchell’s name, email, phone number, event date and how she heard about the shop.
2 · Calendar
On your calendar
Your calendar shows every appointment by day, week or month. Online requests you review first wait at the top until you confirm them.
All plans
The appointments week view, with online requests awaiting confirmation listed above the calendar.
3 · Profile
Her details, before she arrives
Her profile is ready before she walks in: her contact details and whatever your booking form asks, like her wedding date or how she heard about you.
All plans
Avery Mitchell’s customer profile: her contact details and wedding date, her special order for the Elara Bridal Seraphina, and her payment schedule.
4 · Said yes
She says yes
When she says yes, you start her order from her profile and choose how you’ll fulfill it: a special order from the designer, a gown from your stock, or a rental. Avery’s is a special order: the Elara Bridal Seraphina in ivory, size 10.
All plans. Rentals are on Ultimate.
Avery Mitchell’s customer profile: her contact details and wedding date, her special order for the Elara Bridal Seraphina, and her payment schedule.
5 · Signed
Signed on the spot or from home
Her sales agreement fills in from her order. She signs on a device in the shop or from a link you email her, and the signed copy stays with her order. Prefer paper? Print it instead.
E-signatures: Ultimate. Printed sales agreements: Core and Ultimate.
The signing page on a phone: two terms ticked, a signature in the box, and a Sign document button.
6 · Paid
Deposit today, the rest on a plan if she wants
You take her deposit. If she’d like to spread out the balance, you set up a payment plan on her order, and CloudBridal keeps track of what’s due so you can send her a link for each installment.
Taking payments: all plans. Payment plans and payment links: Core and Ultimate.
Avery Mitchell’s customer profile: her contact details and wedding date, her special order for the Elara Bridal Seraphina, and her payment schedule.
7 · Ordered
Track her special order
You place the order with Elara Bridal the way you always do. In CloudBridal it sits on a purchase order linked to Avery’s order, with the date it’s expected, and Home flags it if it runs late. When you mark it arrived, her order updates too.
Core and Ultimate
The purchase orders list, with Avery’s Seraphina on its own purchase order to Elara Bridal, ordered in September and expected in late November.
8 · Arrived
“Your gown is here!”
When you mark her gown arrived, this email can go out automatically. You write the templates and choose what triggers them. Texts work the same way from your shop’s own Twilio number.
Email automation: Core (3 templates) or Ultimate (unlimited). Automated texts: Ultimate, with your own Twilio account.
The shop’s gown arrival email to Avery Mitchell, marked as sent automatically: “Wonderful news, your gown is here!”
9 · Portal
Her client portal
From her phone, Avery can see where her order stands and what’s left to pay. If you take card payments through CloudBridal’s Stripe integration, she can pay her next installment there too.
Ultimate
Avery’s client portal on a phone: her order’s progress, the Seraphina, and the total, paid and remaining amounts.
10 · Home
Every morning, at a glance
Home shows today and the week ahead, and Needs attention flags what to deal with, like overdue payments, orders running late, orders not yet placed with a designer and documents waiting for a signature.
All plans
Home: today and the week ahead, the team’s sales goals, and Needs attention with an overdue payment, orders to place and an order arriving too late for the event.
Willow & Lace Bridal’s booking page on a phone: a Bridal Consultation on Friday, with its open morning and afternoon times.
That’s one bride. Your shop can be set up the way you already work.
Try it with your own appointment types, designers and policies. The free trial runs 30 days and doesn’t need a credit card. Or book a demo and see it live.
Try it yourself
See it from the bride’s side
These sample pages run on CloudBridal, set up for a fictional boutique. Click around the way a bride would.
Book an appointment
A live booking page like the one in step one, on a sample boutique’s website.
Browse a showcase
A sample shop’s gowns, the way brides can browse yours from your own website.
Beyond one bride
What the tour didn’t cover
Avery’s story follows one special order. These run alongside it.
Inventory management
Samples, special orders, POsLearn more
Alterations
Charges, measurements, fittingsLearn more
Reports & buying
Stock aging, budgets, shop performanceLearn more
Inventory showcase
Your gowns, embedded on your siteLearn more
Customer communications
Confirmations and follow-upsLearn more
Prom registry
No duplicate dresses at one promLearn more
Built for how you work
Set it up the way your shop already works
Bridal boutiques and formal wear shops all set CloudBridal up differently. Turn on what you need, when you need it.
Online booking or front desk only
Let brides book online, or keep booking with your staff.
Stripe or your own terminal
Take cards through CloudBridal, or record payments from the processor you already use.
Deposits, plans, or paid in full
Schedule installments when a bride needs them, or collect everything up front.
One fee or an itemized menu
Price alterations as a flat fee, from a service menu, or line by line.
A portal on your terms
Choose which parts of the client portal brides see, with your branding.
One shop or several
Link accounts to switch between locations, each with its own stock and staff.
Not sure how it fits your shop?
Tell us how you run things, and we’ll show you how CloudBridal would be set up for you.
Why bridal shops choose CloudBridal
Bridal shops have run on CloudBridal since 2019, from brand-new boutiques to multi-store groups.
5.0from 32 customer reviewsAppointments and follow-up
Appointment fees, trunk shows, and better preparation at Ever After Bridal
“I am able to charge for appointments, update appointment descriptions easily, add special events like Trunk Shows, and so much more.”
Andrea Olazagasti
Owner, Ever After Bridal
Sharing customer messages
A second team member changed what Accapella Bridal needed
“The business ran with just sole ownership - one person doing everything but as soon as we added a second staff member - text messages and customer communication was impossible to share.”
Alison Amy
Boutique Manager, Accapella Bridal
Start today
Try CloudBridal with your own boutique.
Add a few gowns, book an appointment, and create an order during your 30-day trial. If you’d like us to show you around first, book a demo.
30-day free trial
No credit card required