All-in-one bridal shop software
The Complete Bridal Software Solution
Appointments, orders, payments, and inventory in one platform built for bridal boutiques—so you spend less time on admin and more time with your brides.
30 days free • Start right away


All-in-one platform
Everything You Need to Run Your Bridal Shop
Focus on what matters most—your customers and their special day—while CloudBridal handles the day-to-day operations
Payment Processing
Offer flexible payment options that work for you and your customers. Accept payments in-person, online, or through installment plans, with secure Stripe integration or your preferred payment solution.
Appointment Scheduling
Make scheduling simple with online booking. Customers can easily book appointments through your website, receive confirmation emails, and get helpful reminders—all automatically.
Customer Communications
Keep everything organized in one place. Easily manage orders, appointments, and payments while staying connected with customers through email and SMS—right from the same platform.
Inventory Management
Stay on top of your inventory with real-time tracking. Maintain accurate records and create useful reports to understand vendor performance and track sales trends.
Reporting and Analytics
Make informed decisions with helpful insights. See important metrics on your dashboard or explore detailed reports to understand what's working and where to improve.
The bridal journey
Your Complete Bridal Business Journey
Follow the complete customer journey from initial booking to post-wedding follow-up. CloudBridal guides you through each stage with purpose-built tools that work together seamlessly.
Effortless Online Booking
Transform how customers book appointments with our intuitive scheduling system. Reduce no-shows, fill your calendar automatically, and give your customers the convenience they expect.
Seamless Website Integration
Embed appointment booking directly into your website so customers can schedule visits 24/7. Customize appointment types, durations, and availability while using advanced features like multi-room support and waitlists to maximize your bookings.
Automated Reminders That Work
Help customers remember their appointments with automatic confirmation and reminder emails, saving you time and reducing missed appointments.
Secure Online Payments
Accept appointment deposits or full payments online through our secure Stripe integration. Customers can reserve their spot with confidence, and you can collect payment before the appointment.
Start today
Ready to Transform Your Bridal Business?
Join hundreds of bridal shops already using CloudBridal to streamline their operations and create exceptional customer experiences. Start your free trial today.
Why CloudBridal
Why Bridal Shops Choose CloudBridal
Beyond the core features, here's what makes CloudBridal the preferred choice for bridal boutiques.
Affordable All-in-One Solution
Replace separate scheduling, inventory, messaging, payment, and customer-management subscriptions with one connected platform and one predictable monthly bill.
One platform, fewer subscriptionsBridal Industry Expertise
Get help from people who understand your business. Our support team has worked with hundreds of bridal shops and knows the specific challenges you face, from managing special orders to coordinating fittings and customer communications.
Industry-specific supportWork From Anywhere
Check inventory, confirm appointments, or follow up with customers whether you're in the store, at a bridal show, or at home. CloudBridal works on any device with an internet connection, giving you the flexibility to manage your business from anywhere.
Cloud-based flexibilityTailored to Your Business
Make CloudBridal work exactly how you need it to. Create custom fields for dresses, set up your own email templates, adjust your booking rules, and personalize the system to match your unique workflow and branding.
Fully customizable
Customer stories
Hear from Our Customers
See what our customers are saying about CloudBridal
Getting started with CloudBridal was honestly unlike any other software onboarding experience I have had. I requested a trial, and within about 15 minutes, I was already in an almost two-hour one-on-one session, learning the system, exploring the features, and asking as many questions as I needed. From the very beginning, I felt that the team genuinely cared about helping us succeed, not simply selling us a platform. The transition itself was not easy and required a lot of time and work on our side, but I always felt supported. I knew that whenever something came up, I could ask for help and receive a thoughtful response from someone who truly understood the bridal industry and our business. That level of personal support immediately made me feel safe choosing CloudBridal. I actually discovered CloudBridal through a competitor’s website. I was about to sign up for their trial, and one of the questions in their form asked which system I was switching from. CloudBridal was listed as one of the options, so I became curious and decided to check it out as well. I am very glad I did. Since signing up, CloudBridal has helped us save time, streamline our daily work, and manage the boutique much more efficiently. The platform offers features I simply could not find anywhere else, but what makes the experience truly exceptional is the support. I always feel safe knowing that if something goes wrong or I have a question, the team will be there to help. They work incredibly hard, listen carefully, and genuinely care about helping bridal stores succeed. I now recommend CloudBridal regularly in bridal store owners’ groups—not because anyone asked me to, but because I genuinely believe they deserve the recognition.

The team at Cloudbridal are always improving the platform, I like that I can give feedback and let me know what works for me and they typically add new features and updates with this feedback. Very responsive. The platfrom is an absolute must for my businesses. By far the best Bridal platform, and the most attentive team to assist. They are always improving too and upgrading. the platform is growing as my business does, I would be lost without it.

CloudBridal has transformed how we are able to interact with clients. The business ran with just sole ownership - one person doing everything but as soon as we added a second staff member - text messages and customer communication was impossible to share. So we moved to CloudBridal which seem daunting, but with their one-on-one customer service, setting it up was surprising easily! CloudBridal has transformed how we are able to interact with clients. The business ran with just sole ownership - one person doing everything but as soon as we added a second staff member - text messages and customer communication was impossible to share. So we moved to CloudBridal which seem daunting, but with their one-on-one customer service, setting it up was surprising easily!

The process in getting started was extremely easy. The owner covered everything well in the online meeting, answered all my questions, and I had 30+ days to really get a feel for the system. I found CloudBridal on Google search, as a new store I wanted something simple, affordable and that would make this process easy but manageable for what I will need for a day-to-day base. I did talk with others who offer similar things; however, I went with CloudBridal for the sheer ease of the product. Additionally the customer service is always extremely fast!

Getting started with CloudBridal was honestly unlike any other software onboarding experience I have had. I requested a trial, and within about 15 minutes, I was already in an almost two-hour one-on-one session, learning the system, exploring the features, and asking as many questions as I needed. From the very beginning, I felt that the team genuinely cared about helping us succeed, not simply selling us a platform. The transition itself was not easy and required a lot of time and work on our side, but I always felt supported. I knew that whenever something came up, I could ask for help and receive a thoughtful response from someone who truly understood the bridal industry and our business. That level of personal support immediately made me feel safe choosing CloudBridal. I actually discovered CloudBridal through a competitor’s website. I was about to sign up for their trial, and one of the questions in their form asked which system I was switching from. CloudBridal was listed as one of the options, so I became curious and decided to check it out as well. I am very glad I did. Since signing up, CloudBridal has helped us save time, streamline our daily work, and manage the boutique much more efficiently. The platform offers features I simply could not find anywhere else, but what makes the experience truly exceptional is the support. I always feel safe knowing that if something goes wrong or I have a question, the team will be there to help. They work incredibly hard, listen carefully, and genuinely care about helping bridal stores succeed. I now recommend CloudBridal regularly in bridal store owners’ groups—not because anyone asked me to, but because I genuinely believe they deserve the recognition.

The team at Cloudbridal are always improving the platform, I like that I can give feedback and let me know what works for me and they typically add new features and updates with this feedback. Very responsive. The platfrom is an absolute must for my businesses. By far the best Bridal platform, and the most attentive team to assist. They are always improving too and upgrading. the platform is growing as my business does, I would be lost without it.

CloudBridal has transformed how we are able to interact with clients. The business ran with just sole ownership - one person doing everything but as soon as we added a second staff member - text messages and customer communication was impossible to share. So we moved to CloudBridal which seem daunting, but with their one-on-one customer service, setting it up was surprising easily! CloudBridal has transformed how we are able to interact with clients. The business ran with just sole ownership - one person doing everything but as soon as we added a second staff member - text messages and customer communication was impossible to share. So we moved to CloudBridal which seem daunting, but with their one-on-one customer service, setting it up was surprising easily!

The process in getting started was extremely easy. The owner covered everything well in the online meeting, answered all my questions, and I had 30+ days to really get a feel for the system. I found CloudBridal on Google search, as a new store I wanted something simple, affordable and that would make this process easy but manageable for what I will need for a day-to-day base. I did talk with others who offer similar things; however, I went with CloudBridal for the sheer ease of the product. Additionally the customer service is always extremely fast!

So easy a little lengthy but it’s so worth it because of the level of detail! Honestly the best thing I’ve implemented since starting my bridal shop! As a seamstress and designer I needed something that was able to do both. Stan is so responsive too when I’m trying to figure something out that the system doesn’t quite do he has either done it over night or implemented it in the update! Such an amazing tool and our brides LOVE it! Thanks guys for saving my sanity.

We used a different company for over a decade and were generally unhappy with the customer service, price increases, and outdated features. We had talked about switching to Cloud for a few months, but we were concerned about losing 10 years worth of sales and customer data. We finally decided to take the leap, and we're so incredibly happy to be with Cloud Bridal! Stan is absolutely amazing and has been so helpful through the entire migration process. The system is user friendly and has been easy to train my staff on. The customer service, system updates, and low cost have been a game changer for us. Thank you, Stan and Cloud Bridal! I had heard about Cloud Bridal through a facebook group for bridal store owners. Everyone was raving about Stan and his top tier customer service. I ended up doing a demo with Stan and another company, but the customer service and program didn't even come close to what I experienced in my demo with Cloud Bridal. My staff is loving all of the new features and our brides are loving the inventory showcase feature.

Great platform for two of my stores, I have adapted its use for a bridal consignment store and it works well for this also. The support is great and the reason I have stuck with this platform. Great platform for two of my stores, I have adapted its use for a bridal consignment store and it works well for this also. The support is great and the reason I have stuck with this platform.

We have been in business for 5 years and are a small boutique so I was hesitant to invest in Bridal specific software. I worried it wouldn't be the right fit for our small boutique until I found Cloud Bridal and saw how customizable it was! I loved the initial free trial where you can fully test the functions! We found Cloud Bridal through word of mouth with other bridal boutique owner friends. We absolutely love how user friendly and clear the programming is. We feel instantly more organized and knowledgeable at a quick glance. I can't wait to have a full year under our belt with Cloud Bridal so we can fully take advantage of the amazing reporting and insights.

From Day 1, CloudBridal has been phenomenal! The platform offers so much and is incredibly user-friendly. I was able to build my business with very little effort and no frustrations. I have zero complaints whatsoever which is not common when it comes to technology. I love everything the platform offers at an affordable monthly rate. And did I mention their Customer Service?! Quick response and so helpful! CloudBridal gets a 10 out of 10 from Vine&Ivy Formal Wear :) From Day 1, CloudBridal has been phenomenal! The platform offers so much and is incredibly user-friendly. I was able to build my business with very little effort and no frustrations. I have zero complaints whatsoever which is not common when it comes to technology. I love everything the platform offers at an affordable monthly rate. And did I mention their Customer Service?! Quick response and so helpful! CloudBridal gets a 10 out of 10 from Vine&Ivy Formal Wear :)

Moving our information over to CloudBridal was seamless. The customer service is second to none! My name is Katie and I own Something Blue in Iowa. We have literally tried every bridal shop POS out there and there isn't one that I have found that outshines Cloud Bridal. Your customer service is second to none, you're open to feedback, and easy to work with!

From the first inquiry Stan was prompt to reply and set up a time to go through CloudBridal. I was a bit hesitant because I could not find much online about the platform. Once I did the tutorial, I saw how user friendly it was. CloudBridal was more affordable that competitors which I appreciated being a new store. I’m so happy I chose CloudBridal! It has honestly been such a great platform for my new bridal shop 88 and Ivory located in Ontario, Canada. There are so many useful features, and everything is laid out in a way that’s really easy to navigate. It didn’t take long at all to feel comfortable using it. I especially love the gallery and the search menu, it makes it so quick and easy to find items without wasting time. That alone has made such a big difference in staying organised and efficient. Any time I’ve needed help, the support team has been quick to respond and super helpful, which makes such a difference when you’re running a business. I’m really glad I decided to go with CloudBridal, and I would absolutely recommend it to anyone looking for software for a bridal shop!

As a new store, working with Cloudbridal has been incredibly easy. Their Help section feels like a built in guidebook and has been invaluable while learning the system and as a reference along the way. As a new bridal store owner in the Midwest, this program was recommended by fellow bridal stores. After reviewing multiple systems, it was clearly the best fit, offering everything I needed at a great value.

CloudBridal has been a valuable asset in our bridal business. Easy to use and lots of enhancements deployed that help us manage our business. Thank you CloudBridal as we value our partnership! CloudBridal has been a valuable asset in our bridal business. Easy to use and lots of enhancements deployed that help us manage our business. Thank you CloudBridal as we value our partnership!

We really enjoyed learning all the features the platform had to offer and had a lot of help from Cloud when needed. I am the store manager and I use the platform to do a lot of things outside of the day to day use for sales. I have had a lot of questions and suggestions/recommendations and they have been very helpful and receptive to the recommendations. I am always very grateful for the quick responses when I have questions or concerns if they should arise.

I can say it was very easy to get started, the support has been fantastic. I have a large bridal boutique in Kent, England. I trialed a few systems and came back to Cloud Bridal, its simple to use, it can do everything you need it to, its intuitive, so easy for staff to use. The reports are great, in-depth, yet so straight forward to use and most importantly find. The support is incredible, the online help is so easy to follow. If you are considering this system, I would not hesitate to go with this one, I like simple systems that can do everything easily, this is it, CloudBridal all the way.

Really great platform for Bridal, they have thought of everything, and the recent update covered anything missed. The training was helpful and I am enjoying my additional time while the platform takes care of business. Really great platform for Bridal, they have thought of everything, and the recent update covered anything missed. The training was helpful and I am enjoying my additional time while the platform takes care of business.

CloudBridal is awesome! The fact that you can submit an issue, if you ever have one, and they'll look into it ASAP is simply phenomenal. The UI of the software is very friendly and the use is seamless. You're able to manage your prospects, contacts, inventory, staff, and sales all in one place. The reports are easy to use and there are always info drop downs you can hoover over if you happen to not know how to use something/ or what it's intended for. You can also create workflows for your prospect and client communications, both via email and text. Lastly, the client facing portal is soooo helpful in improving customer satisfaction as they make it through their journey with you. They can see the inventory and make selections on their favorites, giving you the ability to create a one-of-a-kind customer experience when they visit you in person. I couldn't say enough good things about CloudBridal and Stan :) Keep up the good work!!! I found CloudBridal through online research. I was on the hunt for a software I can utilize to manage all aspects of our business, internal and external. I have background in software so I was picky. Other bridal software offerings are subpart and priced ridiculously for what they offer. I have created seamless processes, managed to keep all store data in one place and implemented the software within 3 days :)

The set up process was super smooth, the documentation is clear and email support is extremely prompt and detailed. I found CloudBridal through a quick google search and then activated a free trial. Honestly the system was the holy grail I had been searching for at an affordable price. It has streamlined our processes but has also made us look a lot more professional towards brides by having everything electronic.

It was super simple to work the software My name is Ashley. I own a bridal boutique and use this software in my everyday operations! This program truly has everything you need, and you can't beat the competitive prices!

CloudBridal has really helped keep my business organized! As a brand new bridal and formal wear boutique, I was so happy to have found an all-in-one system to manage my inventory, track my sales, register my prom dresses by school and keep track of my tuxedo rentals. Getting started was super easy, too! A quick chat and tour of the system was all that it took and I was on my way to running my own business. I couldn't be happier! I found CloudBridal through a Google search and did a compare and contrast with my other options. I decided that CloudBridal had everything I needed, all wrapped up nicely and efficiently. It has been so easy to use!

Pricing
Simple, Transparent Pricing
Choose the plan that fits your business needs. Start with a free trial, then scale as you grow—no long-term contracts or hidden fees.
Basic
A cost effective plan that doesn't compromise on essential functionality. Effective for smaller bridal shops.
£72per month
Core
The plan that offers a great value with a rich set of features. A good option for medium sized bridal shops.
£108per month
Ultimate
The plan with the most power with access to all features.
£162per month
Basic
A cost effective plan that doesn't compromise on essential functionality. Effective for smaller bridal shops.
£72/month
What's included
Appointment Scheduling
Brides book on their own time — usually after the shop is closed. Let them lock in an appointment from your site or Instagram instead of leaving a voicemail you may not return until morning.
- Capture bookings after hours, from anywhere — instead of losing interested brides to a closed phone line.
- Cut no-shows by collecting a deposit or card on file at booking — empty fitting rooms cost more than the deposit ever will.
- Run a real waitlist, route follow-ups automatically, and ask the questions you need up front — so the appointment starts where it should, not at square one.
Inventory Management
Know what's actually on the floor — not what your last count said. CloudBridal keeps every gown, veil, accessory, and service line tied to your sales, so stock levels stay honest without a side spreadsheet.
- Stop selling what you don't have — stock levels update automatically as you sell, special-order, and receive.
- Track the things bridal actually sells — alterations, fees, and services live alongside physical inventory instead of bolted on as workarounds.
- Find anything fast — filter and tag your way to the specific gown, color, or style a bride is asking about without scrolling a list of thousands.
Customer Management
Stop losing track of where each bride is in her journey. Every conversation, order, appointment, and follow-up lives on her profile — so anyone on your team can pick up where the last person left off.
- No more "what did we promise her?" — full history surfaces the moment you open the profile.
- Never miss a follow-up — text, email, and reminder tools live next to the customer record, not in a separate inbox.
- Built around how bridal actually works — wedding dates, bridal parties, and favorited gowns are first-class data, not generic CRM fields.
Order Management
A bridal sale isn't a single line item — it's a gown, an alteration, accessories, a deposit, and weeks of follow-up. Track all of it on one order from sale to pickup, instead of hunting through receipts, notes, and a spreadsheet.
- Stop dropping items between consultation and pickup — the full order, including alterations and add-ons, stays in one place from start to finish.
- Know exactly where each order stands at a glance — no more paging through paper or asking around to find out what's been paid, what's arrived, and what's next.
- Deposits, balances, and invoices stay tied to the order, so the answer to "how much does she still owe?" is always one click away.
Vendor Management
No more hunting through emails for the rep's phone number or pulling out the binder to check a size chart. Every vendor contact, size guide, and order lives in one place — right next to the items you bought from them.
- Stop digging — vendor contact info, default colors, and size guides are one click from any item.
- See every open order across all your vendors at a glance, instead of chasing each rep separately for status.
- Know which vendors are actually working for you — sales, returns, and turnaround time roll up so reorder decisions aren't a gut call.
Dashboard and Alerts
The stuff that bites you tomorrow — a payment past due, a special order that should have arrived, a fitting nobody's confirmed — surfaces on your dashboard today, before it becomes a phone call from an upset customer.
- Catch problems while you can still fix them — overdue balances, late vendor orders, and missed follow-ups bubble up automatically.
- Tune the alerts to your business — what counts as "late" for a special order in your store isn't the same as everyone else's.
- Open one screen in the morning and know exactly what needs your attention today instead of piecing it together from memory and inbox.
Financial Reports
Know what came in, what is still owed, and what you owe in sales tax — without exporting anything to a spreadsheet first.
- Close out a week or a month by running a report, instead of adding up receipts at the kitchen table.
- See exactly who still owes you and how much — before she walks in to collect her gown, not after.
- Pull the sales tax figures your filing needs, already broken down by rate and period.
Built-in payment processing via Stripe ¹ or use your preferred payment processor
Up to 3 user accounts
Core
The plan that offers a great value with a rich set of features. A good option for medium sized bridal shops.
£108/month
What's included
All features from Basic
Appointment Scheduling
Brides book on their own time — usually after the shop is closed. Let them lock in an appointment from your site or Instagram instead of leaving a voicemail you may not return until morning.
- Capture bookings after hours, from anywhere — instead of losing interested brides to a closed phone line.
- Cut no-shows by collecting a deposit or card on file at booking — empty fitting rooms cost more than the deposit ever will.
- Run a real waitlist, route follow-ups automatically, and ask the questions you need up front — so the appointment starts where it should, not at square one.
Purchase Orders
Special orders are how bridal makes money and how bridal breaks promises. CloudBridal ties every PO back to the bride waiting on it, so you know what's ordered, what's late, and who to call when something slips.
- A late PO from the vendor doesn't blindside the bride — you see it's overdue before her wedding does.
- Every gown that arrives is already linked to the customer expecting it — no "whose dress is this?" on the receiving table.
- Keep popular sizes in stock by ordering against actual sell- through, not gut feeling.
Shop-Wide Reporting
Money is only part of the picture. See what is selling, what is sitting, which designers earn their floor space, and how your team and your calendar are actually performing.
- Answer the questions that drive real decisions — what to reorder, which vendors pull their weight, where last month actually went.
- Rearrange any report while you are reading it — group, sort, and hide columns to get the view you want, with no setup.
- Hand your accountant or your vendor a clean export, instead of spending a Sunday reformatting data.
Label Printing
Stop hand-writing tags that smudge, mismatch, or fall off. Print clean, consistent labels directly from CloudBridal — so every gown on the floor has the right size, color, and price.
- No more "wait, what size is this?" on the floor — every label pulls from the real inventory record.
- Tag a whole new shipment in minutes with batch printing instead of pen-and-paper one at a time.
- Clean and consistent across the entire floor — no more hand-printed stickers with different formatting on every rack.
Customer SMS and Emails
Text and email your customers from inside CloudBridal so every message is tied to her record — and the next person who picks up the conversation can see exactly what was said.
- Reach brides where they actually respond — text — without handing out your personal cell number.
- Anyone on your team can pick up a thread without asking "what did we tell her?" — the whole history sits on the customer profile.
- Cut appointment no-shows with reminders that go out automatically the day before.
- See whether your messages are actually landing — delivery status is right there, not buried in another tool.
⁴ SMS charges may apply. Please refer to our pricing page for details.
Payment Links and Text-To-Pay
Stop asking brides to call in their card number or come in just to pay a balance. Text or email them a secure pay-now link and the payment lands in your account before they put their phone down.
- Cash a balance the same hour you ask for it — no more voicemail tag or trip-back-to-the-store friction.
- Stop reading card numbers over the phone — links are safer for the customer and remove your store from PCI exposure.
- Receipts and balance updates fire automatically — no manual reconciliation, no "did that go through?"
Payment Plans
Close more sales by letting brides pay over time without turning your store into a collections agency. Set the schedule once and CloudBridal handles reminders, balances, and (with Stripe) the actual collection.
- Turn a price-conscious bride into a sold gown — offer a deposit plus installments instead of losing her at the sticker price.
- Stop chasing installments — automated reminders go out before each payment is due, and with Stripe the customer can pay in one tap.
- Always know what every bride still owes — balances and statuses update themselves as payments come in.
Smart Sales Agreements
Skip typing the same details onto a paper form for every sale. Your agreement template pulls in the customer, the items, and the payment terms automatically — and you print or send a professional, branded document at the end of the appointment.
- Stop re-keying customer and order info onto a contract — the details that already live on the order go straight onto the agreement.
- Reduce surprises later — the terms that protect you against refunds, alterations disputes, and special-order policies show up on every agreement, not just the ones you remember.
- Use the right document for the right sale — separate templates for pickups, layaways, and special orders so nothing important gets left out.
Staff Member Scheduling
Keep track of who's working when — shifts, breaks, and time-off in one place instead of a paper schedule taped to the break room wall.
- See coverage at a glance — who's scheduled, who's off, where you're thin — so a slow morning or a packed Saturday isn't a surprise.
- One source of truth for upcoming shifts — staff stop asking "am I on Saturday?" and you stop digging through texts to find out.
- If you book appointments against staff (rather than rooms), the booking calendar respects who's actually working — no offering slots that don't exist.
Task Management
Stop running the store on sticky notes and "did anyone call her back?" The work that needs doing — alterations callbacks, vendor follow-ups, special-order check-ins — lives attached to the customer it's about, with a due date and an owner.
- Make the next step on a customer obvious to whoever opens her record — not just the person who handled her last appointment.
- Nothing falls between people — every task has an owner and a date, so handoffs at shift change don't lose work.
- See what's overdue, due today, and due this week at a glance instead of digging through emails and notes.
Email Automation
The follow-ups you keep meaning to send — the thank-you after the first appointment, the "your gown is here" nudge, the post-wedding review request — go out on their own, even on the days the store is slammed.
- Stay in front of every bride without remembering to — the welcome email, the appointment recap, the "ready for pickup" note all fire automatically.
- Recover sales you'd otherwise lose to silence — appointment follow-ups bring undecided brides back instead of letting them drift to the next shop.
The Core plan includes 3 customizable email automation templates to get you started.
Up to 8 user accounts
Ultimate
The plan with the most power with access to all features.
£162/month
What's included
All features from Basic and Core
Advanced Analytics & Custom Reporting
Reports that interpret your numbers instead of listing them — and the freedom to shape any report around the way you actually run the shop.
- Walk into market knowing what you can safely spend, worked out from your own stock, open orders, and how fast you are actually selling.
- See what has sat too long and how much cash it is tying up, with the discount maths already done for you.
- Find out where your week really goes — which days sit empty, and what a no-show costs you at your own close rate.
- Build a report around one job — tax filing, a vendor review, commission — and keep it. Next month it is one click, not a rebuild.
Client Portal
Cut down on "how much do I still owe?" and "when is my next fitting?" calls. Each bride gets her own portal where her order, payment status, and upcoming appointments are already waiting for her.
- Fewer status-check phone calls — customers self-serve the answers they used to ask you for.
- The portal looks like your store, not ours — your branding, your colors, your welcome message.
- Give customers the information that helps them and hide the rest — turn portal sections on or off to match how you run.
Shareable Quotes
Close sales without making the customer come back into the store. Send a quote, let them accept it from their portal, and capture the deposit the moment they say yes.
- Stop losing momentum between the appointment and the sale — customers commit while they're still excited, not weeks later when life gets in the way.
- Cash the deposit at the moment of acceptance instead of chasing it down afterwards.
- Customers see the same professional, signature-ready quote document they'd get in-store — no separate "online version" to maintain.
- Cut out the "did you get my quote?" follow-ups — acceptance is one tap from the email you sent.
Inventory Showcase
Brides shop at 11pm. Give them a browsable catalog of your actual stock so they walk in already excited about specific gowns — instead of being a stranger you have to qualify from scratch.
- Put it on your own website with one block of code, so brides browse your gowns without ever leaving your site — or send one a link to a single gown.
- Brides arrive with a shortlist of favorites already in mind — shorter appointments, higher close rate.
- Convert window-shoppers into appointments — your inventory is doing marketing for you 24/7, not collecting dust on the floor.
- No second system to maintain — the showcase stays in sync with your inventory automatically. New gown in stock, new gown on your site.
- Show what you want to show — hide vendor names, hide specific items, decide which filters customers see.
Barcode Scanning
Skip the "which Maggie Sottero is this again?" moment. Scan the label and CloudBridal pulls up the right item — at checkout, during a count, or when you need to update a price.
- Ring brides up faster — scan the tag instead of searching through your inventory list while she waits.
- Stop guessing during inventory counts — the scanner finds the exact item every time, no manual lookup.
- Eliminate the most common cause of bad data — a typo or a wrong-row click while editing an item.
E-Signatures
Stop chasing signatures on paper that gets lost, scanned poorly, or never makes it back. Customers sign on a tablet in-store or from the email you send, and every signed copy stays attached to the order forever.
- No more "can you sign this and bring it back?" — customers sign on the spot, in person or from anywhere.
- Signed agreements never disappear into a filing cabinet — they live attached to the customer's order, searchable in seconds.
- If a customer ever disputes what they agreed to, the audit trail settles it — every document carries a full lifecycle log (created, viewed, signed) with who, when, and how, not just a signature on a page.
Smart Task Automation
Automate routine tasks with templates that trigger based on store events, so your team never misses a follow-up.
- Create reusable task templates and have them trigger instantly when customers, orders, appointments, or payments are created or updated.
- Schedule tasks relative to important dates — like a fitting reminder before a wedding day or a follow-up after an expected arrival date.
- Set conditions to control when tasks are created, filtering by customer type, order type, vendor, appointment type, and more.
- Automatically assign tasks to the right team member and prevent duplicates with built-in smart deduplication.
Customer Registration Form
The first five minutes of an appointment shouldn't be spent on a clipboard. Send brides a registration link before they come in — wedding date, style preferences, budget, all of it — so the appointment starts with the actual fitting.
- Start the appointment knowing what she wants — instead of burning the first ten minutes asking questions she could have answered at home.
- No more deciphering handwriting from a paper intake form — answers flow straight into the customer profile.
- Ask the questions that matter for *your* shop — wedding budget, gown style preferences, religious considerations — with your own custom fields.
Staff Time Tracking
Run payroll off actual hours worked instead of memory and a paper log. Staff clock in and out from any device, and you get clean numbers when it's time to pay.
- No more reconstructing the week from messy notes — exact in/out times are recorded as they happen.
- Settles "I worked late on Thursday" conversations with data, not opinions.
Prom Registry
The worst phone call in prom season is the one where a student shows up to her dance in the same dress as someone else. CloudBridal makes that impossible — once a dress is registered for a school and date, the system won't let you sell it again for that event.
- No more two-of-the-same-dress disasters — duplicates are blocked at the point of sale, not caught later.
- Earn the trust (and the word-of-mouth) of every parent worried about exactly this problem.
- Know which schools and seasons actually drive your prom revenue, so you can plan your buy and your outreach next year.
Rentals
Run rentals from the same system you use for retail — without double-booking the same dress for two weekends or losing track of when something's due back.
- Never rent the same dress twice for the same weekend — availability is honest, not memorized.
- Ring up a rental and a retail purchase on one ticket — customers pay once, you do the books once.
- Get the rental agreement signed at checkout (with e-signature) so disputes about damage and return dates have a paper trail.
Smart Order Helpers
The shipping fee that's supposed to go on every special order, the rush charge for tight wedding dates, the bridal- party discount — staff forget. Rules don't. Your store policies apply automatically instead of depending on who's ringing up the sale.
- Recover the fees you should be charging — the ones a new hire (or a tired one) routinely forgets — automatically.
- Every order gets handled the same way regardless of who's ringing it up — no more "Sarah always adds that fee".
- Staff stays in control with optional confirmation before each automated change — fewer surprises, no rogue rules.
Mailchimp Integration
Keep your Mailchimp list current without copying contacts back and forth. Brides who came in last week show up in your next campaign — no export, no CSV, no missed messages.
- Your marketing list reflects who's actually shopping with you — not a stale export from six months ago.
- Send the right message to the right segment — past brides, prom families, and current prospects each get campaigns that fit them.
- Stop maintaining two contact lists — Mailchimp pulls from CloudBridal, so updates happen in the one place that matters.
QuickBooks Integration
End-of-month accounting shouldn't mean re-keying every sale into QuickBooks. Orders and payments flow over on their own, so your books match your register without you doing the math twice.
- Cut a recurring chore — orders and payments land in QuickBooks automatically instead of by hand.
- Reconciliation matches because the data came from the same source — fewer "why don't these numbers agree?" evenings.
- Roll it out cautiously with a cutoff date — start syncing from a date you choose, leave the historical books alone.
SMS Message Automation
Texts get read; emails don't. Let CloudBridal send the appointment reminder, the "your gown is here" note, and the "please confirm" nudge automatically — without you handing out your cell number or remembering to do it manually.
- Cut no-shows hard — a same-day text reminder beats an email buried under marketing every time.
- Tell customers their special order is in the moment it arrives, instead of waiting for someone to remember to call them.
- Quiet hours and opt-out are handled for you — no late-night buzzes, no compliance worries.
The Ultimate plan offers unlimited SMS automation templates, giving you maximum flexibility to create diverse, targeted messaging campaigns.
SMS automation requires separate Twilio account which is subject to additional charges by Twilio. See Twilio pricing for details.Email Automation
The follow-ups you keep meaning to send — the thank-you after the first appointment, the "your gown is here" nudge, the post-wedding review request — go out on their own, even on the days the store is slammed.
- Stay in front of every bride without remembering to — the welcome email, the appointment recap, the "ready for pickup" note all fire automatically.
- Recover sales you'd otherwise lose to silence — appointment follow-ups bring undecided brides back instead of letting them drift to the next shop.
The Ultimate plan offers unlimited email automation templates, giving you maximum flexibility to create diverse, targeted campaigns.
Automatic Image Search
Skip the slog of saving product photos from designer sites and uploading them one by one. Add a gown to your inventory and CloudBridal pulls a high-quality image for you.
- A new line at market doesn't mean an afternoon of downloading and uploading photos — your inventory comes in with images already attached.
- Showcase, tags, and customer-facing screens all look professional from day one, not after you find the time.
- Still upload your own photo when you want to — automatic doesn't mean locked in.
Usage limit of 250 total search operations in the last 30 days.
Bulk Data Import
Don't hand-type a thousand inventory rows or copy customer contacts out of your old system one by one. Drop a spreadsheet in and CloudBridal loads your starting data so day one doesn't cost you a week.
- Cut switching cost — moving years of inventory and customer records over takes hours instead of weeks of data entry.
- Catch bad rows before they pollute your data — validation flags errors and missing fields before anything gets imported.
- Open CloudBridal on launch day and find your customers and inventory already there — no "we'll add it as we go" chaos.
Unlimited user accounts
Switching software? We'll bring your whole shop with you.
Don't rebuild years of work by hand. Our team moves your customers, inventory, and full sales history into CloudBridal for you — so you open on day one already set up, not staring down weeks of data entry.
It's a one-time $750, and we put $250 right back as credit toward your subscription. We migrate from a select group of software platforms.
New Bridal Shop? Get 50% Off Your First Year!
Opening a new bridal shop or been in business for less than 1 year? You qualify for our startup discount! Contact us through our Contact Page or email support@cloudbridal.com. Just mention the startup discount and we'll get you set up.
Questions & answers
Frequently Asked Questions
Find answers to common questions about CloudBridal. If you have a question that isn't answered here, please reach out to support@cloudbridal.com
Free Tools for Bridal Shop Owners
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