The Complete Bridal Software Solution

What's included

• All features from Basic and Core

• Saved & personalized reports

  Saved & Personalized Reports

  Stop rebuilding the same report at the end of every month or quarter. Set it up once — your columns, your filters, your grouping — and pull it again with one click whenever you need it.

  • Sales tax filing, monthly reconciliation, vendor reviews — the reports you run on a schedule are saved and ready, no setup each time.
  • Strip out columns and filters you don't use — your team opens a report focused on what matters, not the full firehose.
  • Save different versions of the same report for different jobs — "commission" vs "tax filing" vs "owner review" — and stop fiddling with filters mid-task.
• Client portal

  Client Portal

  Cut down on "how much do I still owe?" and "when is my next fitting?" calls. Each bride gets her own portal where her order, payment status, and upcoming appointments are already waiting for her.

  • Fewer status-check phone calls — customers self-serve the answers they used to ask you for.
  • The portal looks like your store, not ours — your branding, your colors, your welcome message.
  • Give customers the information that helps them and hide the rest — turn portal sections on or off to match how you run.
• Shareable quotes

  Shareable Quotes

  Close sales without making the customer come back into the store. Send a quote, let them accept it from their portal, and capture the deposit the moment they say yes.

  • Stop losing momentum between the appointment and the sale — customers commit while they're still excited, not weeks later when life gets in the way.
  • Cash the deposit at the moment of acceptance instead of chasing it down afterwards.
  • Customers see the same professional, signature-ready quote document they'd get in-store — no separate "online version" to maintain.
  • Cut out the "did you get my quote?" follow-ups — acceptance is one tap from the email you sent.
• Inventory showcase

  Inventory Showcase

  Brides shop at 11pm. Give them a browsable catalog of your actual stock so they walk in already excited about specific gowns — instead of being a stranger you have to qualify from scratch.

  • Brides arrive with a shortlist of favorites already in mind — shorter appointments, higher close rate.
  • Convert window-shoppers into appointments — your inventory is doing marketing for you 24/7, not collecting dust on the floor.
  • No second system to maintain — the showcase stays in sync with your inventory automatically. New gown in stock, new gown on your site.
  • Show what you want to show — hide vendor names, hide specific items, decide which filters customers see.
• Barcode scanning

  Barcode Scanning

  Skip the "which Maggie Sottero is this again?" moment. Scan the label and CloudBridal pulls up the right item — at checkout, during a count, or when you need to update a price.

  • Ring brides up faster — scan the tag instead of searching through your inventory list while she waits.
  • Stop guessing during inventory counts — the scanner finds the exact item every time, no manual lookup.
  • Eliminate the most common cause of bad data — a typo or a wrong-row click while editing an item.
• E-signatures

  E-Signatures

  Stop chasing signatures on paper that gets lost, scanned poorly, or never makes it back. Customers sign on a tablet in-store or from the email you send, and every signed copy stays attached to the order forever.

  • No more "can you sign this and bring it back?" — customers sign on the spot, in person or from anywhere.
  • Signed agreements never disappear into a filing cabinet — they live attached to the customer's order, searchable in seconds.
  • If a customer ever disputes what they agreed to, the audit trail settles it — every document carries a full lifecycle log (created, viewed, signed) with who, when, and how, not just a signature on a page.
• Smart task automation

  Smart Task Automation

  Automate routine tasks with templates that trigger based on store events, so your team never misses a follow-up.

  • Create reusable task templates and have them trigger instantly when customers, orders, appointments, or payments are created or updated.
  • Schedule tasks relative to important dates — like a fitting reminder before a wedding day or a follow-up after an expected arrival date.
  • Set conditions to control when tasks are created, filtering by customer type, order type, vendor, appointment type, and more.
  • Automatically assign tasks to the right team member and prevent duplicates with built-in smart deduplication.
• Customer registration form

  Customer Registration Form

  The first five minutes of an appointment shouldn't be spent on a clipboard. Send brides a registration link before they come in — wedding date, style preferences, budget, all of it — so the appointment starts with the actual fitting.

  • Start the appointment knowing what she wants — instead of burning the first ten minutes asking questions she could have answered at home.
  • No more deciphering handwriting from a paper intake form — answers flow straight into the customer profile.
  • Ask the questions that matter for *your* shop — wedding budget, gown style preferences, religious considerations — with your own custom fields.
• Staff member clock in/out

  Staff Time Tracking

  Run payroll off actual hours worked instead of memory and a paper log. Staff clock in and out from any device, and you get clean numbers when it's time to pay.

  • No more reconstructing the week from messy notes — exact in/out times are recorded as they happen.
  • Settles "I worked late on Thursday" conversations with data, not opinions.
• Prom registry

  Prom Registry

  The worst phone call in prom season is the one where a student shows up to her dance in the same dress as someone else. CloudBridal makes that impossible — once a dress is registered for a school and date, the system won't let you sell it again for that event.

  • No more two-of-the-same-dress disasters — duplicates are blocked at the point of sale, not caught later.
  • Earn the trust (and the word-of-mouth) of every parent worried about exactly this problem.
  • Know which schools and seasons actually drive your prom revenue, so you can plan your buy and your outreach next year.
• Rentals

  Rentals

  Run rentals from the same system you use for retail — without double-booking the same dress for two weekends or losing track of when something's due back.

  • Never rent the same dress twice for the same weekend — availability is honest, not memorized.
  • Ring up a rental and a retail purchase on one ticket — customers pay once, you do the books once.
  • Get the rental agreement signed at checkout (with e-signature) so disputes about damage and return dates have a paper trail.
• Smart Order Helpers

  Smart Order Helpers

  The shipping fee that's supposed to go on every special order, the rush charge for tight wedding dates, the bridal- party discount — staff forget. Rules don't. Your store policies apply automatically instead of depending on who's ringing up the sale.

  • Recover the fees you should be charging — the ones a new hire (or a tired one) routinely forgets — automatically.
  • Every order gets handled the same way regardless of who's ringing it up — no more "Sarah always adds that fee".
  • Staff stays in control with optional confirmation before each automated change — fewer surprises, no rogue rules.
• Mailchimp Integration

  Mailchimp Integration

  Keep your Mailchimp list current without copying contacts back and forth. Brides who came in last week show up in your next campaign — no export, no CSV, no missed messages.

  • Your marketing list reflects who's actually shopping with you — not a stale export from six months ago.
  • Send the right message to the right segment — past brides, prom families, and current prospects each get campaigns that fit them.
  • Stop maintaining two contact lists — Mailchimp pulls from CloudBridal, so updates happen in the one place that matters.
• QuickBooks Integration

  QuickBooks Integration

  End-of-month accounting shouldn't mean re-keying every sale into QuickBooks. Orders and payments flow over on their own, so your books match your register without you doing the math twice.

  • Cut a recurring chore — orders and payments land in QuickBooks automatically instead of by hand.
  • Reconciliation matches because the data came from the same source — fewer "why don't these numbers agree?" evenings.
  • Roll it out cautiously with a cutoff date — start syncing from a date you choose, leave the historical books alone.
• Smart SMS message automation ²

  (Unlimited templates)

  SMS Message Automation

  Texts get read; emails don't. Let CloudBridal send the appointment reminder, the "your gown is here" note, and the "please confirm" nudge automatically — without you handing out your cell number or remembering to do it manually.

  • Cut no-shows hard — a same-day text reminder beats an email buried under marketing every time.
  • Tell customers their special order is in the moment it arrives, instead of waiting for someone to remember to call them.
  • Quiet hours and opt-out are handled for you — no late-night buzzes, no compliance worries.

  The Ultimate plan offers unlimited SMS automation templates, giving you maximum flexibility to create diverse, targeted messaging campaigns.

  SMS automation requires separate Twilio account which is subject to additional charges by Twilio. See Twilio pricing for details.
• Smart email automation

  (Unlimited templates)

  Email Automation

  The follow-ups you keep meaning to send — the thank-you after the first appointment, the "your gown is here" nudge, the post-wedding review request — go out on their own, even on the days the store is slammed.

  • Stay in front of every bride without remembering to — the welcome email, the appointment recap, the "ready for pickup" note all fire automatically.
  • Recover sales you'd otherwise lose to silence — appointment follow-ups bring undecided brides back instead of letting them drift to the next shop.

  The Ultimate plan offers unlimited email automation templates, giving you maximum flexibility to create diverse, targeted campaigns.

• Automatic inventory image search ³

  Automatic Image Search

  Skip the slog of saving product photos from designer sites and uploading them one by one. Add a gown to your inventory and CloudBridal pulls a high-quality image for you.

  • A new line at market doesn't mean an afternoon of downloading and uploading photos — your inventory comes in with images already attached.
  • Showcase, tags, and customer-facing screens all look professional from day one, not after you find the time.
  • Still upload your own photo when you want to — automatic doesn't mean locked in.

  Usage limit of 250 total search operations in the last 30 days.

• Bulk data import from Excel

  Bulk Data Import

  Don't hand-type a thousand inventory rows or copy customer contacts out of your old system one by one. Drop a spreadsheet in and CloudBridal loads your starting data so day one doesn't cost you a week.

  • Cut switching cost — moving years of inventory and customer records over takes hours instead of weeks of data entry.
  • Catch bad rows before they pollute your data — validation flags errors and missing fields before anything gets imported.
  • Open CloudBridal on launch day and find your customers and inventory already there — no "we'll add it as we go" chaos.
• Unlimited user accounts